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Customer Support

EPIS provides phone and email support for AURORAxmp and other EPIS products.  Normal phone support hours are Monday thru Friday from 6:00 A.M. until 6:00 P.M. Pacific Time excluding U.S. Federal holidays.   For emergency after-hours support, call and leave a message.   After-hours calls are monitored and will be returned as soon as possible.   Support can also be made available outside of normal hours with prior arrangements.  Contact Customer Support for more information:

Phone - 208-255-3900 Ext. 2
Fax - 208-263-4515
Email - Click Here

The latest AURORAxmp and database updates are always available via the Updates page.

Please note, this section of the web site is intended for customers only.  A user name and password are required to access most pages, as indicated with a (lock) symbol. Contact Customer Support at 208-255-3900 Ext. 2 to receive your credentials.